What do we do?

Planning for Glastonbury is one of the force’s largest operations and lasts for 10 months of the year.

The police officer with overall control for policing at the festival attends licence hearings and has regular contact with the festival organisers to ensure everyone is happy and conditions are met which will make everyone’s job as easy as possible and lead to as few problems as possible.

During the planning process we will put into place a patrol plan, custody operation, CID teams, media and PR strategy, communications centre, traffic management plan and thorough links with their partner agencies including British Transport Police, Mendip District Council and organisers Glastonbury Festivals Ltd.

Policing Team 3

Everything is planned for from the number of police officers who will staff the police post in the village of Pilton for the residents outside the festival to what diversions will be put in place should a crash happen on one of the B roads on the way to the site.

Police start to move onto the site in the days leading up to the festival, setting up the police compound near to the farmhouse at Worthy Farm on the festival site.

A senior officer will be on site at all times, running the whole police operation, 24 hours a day throughout the festival.

Officers are then deployed across the site to carry out general patrol, providing not only a reassuring presence to festival-goers but also answering questions about anything and everything, from where to report a crime, where the Lost Vagueness is, and ‘aren’t your bullet-proof vests hot man?’

Officers on horseback, with dogs and on pedal cycles also patrol the site and the car parks to prevent and detect crime.

Policing Team 2

Undercover officers will be out around the site, focusing on drug dealers and potential criminals – but we won’t be telling you what these officers look like!

Back at the police compound there are the CID officers and the interview rooms where you can go to report a crime or be questioned about one you have committed. Also there is the police command unit where decisions are made and most importantly, the food van.

There are also police operations related to the festival at the Bath and West Showground and back at police headquarters in Portishead. The cells for the naughty people are at Bath and West (as well as Yeovil) and also there is the temporary stabling for our hard-working horses. The communications operation runs from police headquarters in Portishead with staff taking any 999 or non-emergency calls made from the festival and liaising with officers on site over enquiries to be made and work with other units.


If you need to speak to us, we provide regular visible patrols around the festival. Alternatively, we are based at the multi-agency compound on site.

  • If the crime is in progress or there is a threat of immediate danger call 999
  • To report non emergencies call 101 or report online